Thank You Note to Donors: 3 Absolutes

A thank you note to a donor is the beginning of future gifts. It was early in the formation of the foundation. The staff headed out for our week-long, annual convention that was months in the making. Consequently, we left a skeleton crew at the office and planned to...
Engage Your Donors

Engage Your Donors

What Motivates Donors to Give? Stanford researcher Jamil Zaki says that kindness is like “psychological chocolate.” It makes us feel good. Generosity has even been known to produce happiness hormones like dopamine.  In the U.S., the largest giving (72%) comes from...

#GivingTuesday – Your Last Minute Plan

#GivingTuesday is next week. You have board members asking what the plans are for #GivingTuesday or why we are not participating. You are a small nonprofit with a staff of one. At best, you are a staff of three. You want to participate but don’t have a plan. You are...
Fire her, Your Supporters are Watching

Fire her, Your Supporters are Watching

I remember when I had to fire an employee. She was one of the nicest individuals. However, she was consistently tardy, she was causing work stoppage with colleagues, and worse, she was not handling responses with donors in an appropriate and timely manner. After many...